Get in Touch

Real humans are here for you

Have questions? Want to file a claim? Our dedicated human support team is always ready to personally assist you - no bots, no automated responses.

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General Enquiries

cs@qoala.my

Sales Enquiries

(+60) 3 2201 7474

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Need immediate human assistance?

Our dedicated human support specialists are standing by to personally help you with any questions, policy changes, or claims assistance.

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Qoala is Southeast Asia's largest omnichannel InsurTech company. Our goal is to simplify the insurance buying process in Malaysia by making it accessible, affordable and easy to use.


© 2025 Qoala. All rights reserved.

Address

Unit A-39-02, Tower A, Menara UOA Bangsar

No.5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur.

Qoala is a licensed Financial Advisor approved by Bank Negara Malaysia (BNM). All products are underwritten by corresponding insurance companies. All insurance companies on our platform are licensed under FSA and regulated by BNM.

Insurance products offered by licensed insurance partners. Not available in all states. This is for informational purposes only and should not be considered legal or financial advice.