Licensed Financial Adviser

About Qoala Malaysia

We are a licensed Financial Adviser approved by Bank Negara Malaysia (BNM), committed to providing transparent and accessible life insurance solutions to protect Malaysian families.

Licensed & Regulated Platform

Qoala Malaysia operates as a licensed Financial Adviser under the regulatory oversight of Bank Negara Malaysia (BNM), ensuring the highest standards of financial service delivery.

Licensed & Regulated

Fully licensed Financial Adviser approved by Bank Negara Malaysia (BNM)

Trusted Partners

All insurers on our platform are licensed under FSA and regulated by BNM

Expert Support

Real human advisors providing personalized insurance guidance

Quality Assurance

All products are underwritten by established correspondent partners

Regulatory Compliance

Licensed Financial Adviser

Qoala Malaysia is a licensed and approved Financial Adviser under the regulatory authority of Bank Negara Malaysia (BNM), ensuring we meet the highest standards of financial service provision and consumer protection.

Underwritten Products

All insurance products offered through our platform are underwritten by established correspondent partners, ensuring robust financial backing and reliable coverage for our policyholders.

FSA Licensed Insurers

Every insurer on our platform holds valid licenses under the Financial Services Act (FSA) and operates under the regulatory oversight of Bank Negara Malaysia (BNM), providing additional layers of consumer protection and service reliability.

Why Choose Qoala Malaysia?

We're committed to making life insurance accessible, transparent, and trustworthy for every Malaysian family.

Transparent Pricing

No hidden fees or surprise charges. What you see is what you pay.

Customer First

Your family's protection is our priority. We're here when you need us most.

Easy Process

Simple application process with instant quotes and quick approvals.

Fair & Regulated

Operating under strict regulatory guidelines to ensure your protection.

Get in Touch

Real humans are here for you

Have questions? Want to file a claim? Our dedicated human support team is always ready to personally assist you - no bots, no automated responses.

Contact Us Illustration

General Enquiries

cs@qoala.my

Sales Enquiries

(+60) 3 2201 7474

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Need immediate human assistance?

Our dedicated human support specialists are standing by to personally help you with any questions, policy changes, or claims assistance.

Qoala logo

Qoala is Southeast Asia's largest omnichannel InsurTech company. Our goal is to simplify the insurance buying process in Malaysia by making it accessible, affordable and easy to use.


© 2025 Qoala. All rights reserved.

Address

Unit A-39-02, Tower A, Menara UOA Bangsar

No.5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur.

Qoala is a licensed Financial Advisor approved by Bank Negara Malaysia (BNM). All products are underwritten by corresponding insurance companies. All insurance companies on our platform are licensed under FSA and regulated by BNM.

Insurance products offered by licensed insurance partners. Not available in all states. This is for informational purposes only and should not be considered legal or financial advice.