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Which insurance or takaful company partners with Qoala?
Qoala works with some of the best insurance and takaful companies in Malaysia, including:
Syarikat Takaful Malaysia
Which payment options are available?
Currently, we only support the following payment methods:
Credit and debit cards;
e-Wallet such as GrabPay, ShopeePay, Boost and others.
Can I cancel and receive a refund?
For inquiries regarding cancellations and refunds, you can contact our Customer Service Officer at 03-8605 3353 or our WhatsApp at 011-5423 2787 between 9am to 6pm (every Monday to Friday except Public Holidays) or email to firstname.lastname@example.org
How long does it take to receive a copy of the policy or cover note after I complete the payment?
You will receive a copy of your policy and cover note via email within 24 hours (working days). However, it depends on the current situation and circumstances.
We are here for you
Have any questions or complaints, contact us because we are always ready to help you.
(+60) 3 8605 3353
Qoala is the biggest omnichannel InsurTech company in Southeast Asia. Our goal is to simplify the insurance buying process in Malaysia while making it accessible, affordable and easy to use. We may even make insurance a little fun!