Privacy Policy

This Privacy and Security Policy has been drafted to better serve those concerned with how their Personal Private Information (PII) is used online. PII, as used in United States privacy and security laws, is information that can be used by itself or with other information to identify, contact or locate a person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII according to our website.

1. What personal information do we collect from people who visit our blog, website or app?

When using our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

2. How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, unlock content, respond to surveys or marketing communications, browse the website or use certain other site features in the following ways:

  • To personalize the user experience and to enable us to deliver the types of content and product offers you are most interested in.
  • To improve our website to better serve you.
  • To enable us to better serve you in responding to your customer service requests.
  • To administer contests, promotions, surveys or other site features.
  • To send periodic emails about your order or other products and services.

3. Do we use cookies?

Yes. A cookie is a small file that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the site’s or service provider’s system to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in our shopping cart. It is also used to help us understand your preferences based on previous or current site activity, which allows us to provide you with a better service. We also use cookies to help us compile aggregate data about site traffic and customer interactions to offer better site experiences and tools.

We use cookies to:

  • Understand and save user preferences for future visits.
  • Remembers users who have unlocked access to premium content.

If you turn off cookies, some features will be disabled. It will affect the user experience and some of our services will not work correctly.

4. Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with prior notice. This does not include website hosting partners and other parties who help us operate our website, run our business or provide services to you, as long as those parties agree to keep this information confidential. We may also release tone information when we believe release is appropriate to comply with the law, enforce our site policies or protect our or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

5. Third Party Links

From time to time, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked websites. However, we strive to protect the integrity of our site and welcome any feedback about this site.

If there are any questions regarding this privacy policy, you can contact us at: cs@qoala.my

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